Question 1

How does a campaign get built?

Accepted Answer

A discovery call comes first. We build your campaign from that recording and your website — the cold-call script and objection handling, your ideal-customer profile, the criteria a meeting has to meet, and a fact base of what reps may and may not claim about you. There's no form to fill in. When it's ready you get a login, you read and edit it, and nothing goes live until you submit it and 8x approves it. We don't quote a turnaround, because nothing in the product measures one.

Question 2

Do I choose or manage the reps?

Accepted Answer

No. You don't staff, schedule or interview anyone — 8x assigns certified reps to your campaign, and a rep is on one campaign at a time, so nobody is splitting your pitch with another brand's. Reps set their own dialing hours and are paid by 8x for live dialing time plus outcome bonuses; none of that is yours to manage.

Question 3

What does 8x actually run for me?

Accepted Answer

The outbound itself: dialing your campaign, qualifying prospects and booking meetings against criteria generated from your own ideal-customer profile. You're not filling a headcount — 8x doesn't place anyone inside your company and doesn't recruit for your roles. What you get is meetings.

Question 4

What if a rep isn't working out?

Accepted Answer

Every real conversation is scored 1–5 on seven skills and conduct flags land in a human queue, so a rep who isn't working out shows up early. When that happens 8x pulls them off your campaign. We don't put a number of days on a replacement, and we don't describe billing here — pricing is agreed per campaign on the call.

Question 5

Where do the leads come from?

Accepted Answer

Your list or ours. Upload your own from the portal and they go straight into your campaign's lead pool — you see how many rows landed, and you can undo an upload until its leads are called — or work from researched prospects matched to your ideal-customer profile. Either way reps dial from one managed pool, so there's no scraping or list-building on your side. Prospects are only called Monday to Friday, 9 to 6, in their own local time; that's enforced in the dialer.

Question 6

Who runs the floor, and what gets checked?

Accepted Answer

The 8x operations team: they interview and certify reps, sign off their training, clear flagged calls, and confirm whether a booked meeting showed up and qualified. Every call that becomes a real conversation is scored by an AI evaluator on seven skills, and a second pass fact-checks what the rep claimed about you against your own fact base. Call recordings and call scores stay internal — your dashboard reports outcomes: leads, dials, connects, meetings booked, showed up, qualified, and your lead-quality spread.

Question 7

How does pricing work?

Accepted Answer

Pricing is quoted per campaign on the call. Pilot, Team and Scale are engagement sizes, not a rate card — what a campaign costs depends on the market, the motion and the volume, so we price it after the discovery call rather than publishing a number we'd have to caveat.

Qualified meetings, on your calendar.

The meeting factory.

Leads

Dials

Connects

Booked

Showed up and qualified

Every real conversation is checked.

Seven skills, one score.

What they said about you, checked.

Showed up. Qualified. Confirmed.

What runs under your campaign.

Your script, live in the call.

Emails in the prospect's language.

One source of truth.

Your list, or ours.

Every rep, watched by a person.

Your dashboard.

How it all connects.

Start with one campaign.

Pilot

Team

Scale

Questions, answered.

Brief us on what you sell.